---
title: Facing Abandoned Cart Issues? Try These Fixes
description: Abandoned shopping carts are a great source of hot sales leads. Read about how to get customers to return and make sales.
---

[Screaming Garlic Blog](https://blog.screaminggarlic.com)

# [Facing Abandoned Cart Issues? Try These Fixes](https://blog.screaminggarlic.com/three-fixes-for-abandoned-cart-issues)

 Written by [Michael Klausner](https://blog.screaminggarlic.com/author/michael-klausner) | Oct 5, 2017 4:50:00 PM

For those of you with e-Commerce sites, there's nothing more satisfying than getting that "ka-ching" email with a new sale. And there's nothing more perplexing than seeing all that potential revenue of "almost sales" sitting in your abandoned cart list.

# [Need to drive traffic to your site? Here's 30 tips](https://blog.screaminggarlic.com/30-greatest-lead-generation-tips-ebook)

According to Kissmetrics, 88% of customers get to a product into a shopping cart only to abandon it and move on to another site that may have a similar product. These deserters are savvy shoppers who require an informed shopping experience. Understanding their behaviors can help you go from shopping cart abandonment to additional revenue adornment. 

# Top Reasons Why Shoppers Leave Their Shopping Carts

Online shoppers are a demanding sort. The slightest unexpected process or charge can cause a shopper to hit the road.

- 44% leave due to shipping and handling costs
- 41% are just window shopping and not ready to purchase
- 27% want to compare prices of similar products on other sites
- 25% found the price too high

# The Fix: How To Get Shoppers To Return

- Show delivery and payment options upfront at the beginning of the checkout process
- Offer free (or reduced) shipping
- Don't ask for buyers to register before the sale
- Enable options to let shoppers save contents of the cart
- Set up safe and secure checkout options
- Make sure buyers can find customer support contact information, i.e. chat, phone numbers.

 

[View full post](https://blog.screaminggarlic.com/three-fixes-for-abandoned-cart-issues)

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